Refund policy

1. Returns
Eligibility Window: You have 14 days from the date of receiving your order to request a return.
Item Condition: To be eligible for a return, items must be unused, unworn, unwashed, and in their original condition with all tags and original packaging attached.
Non-Returnable Items: For hygiene and quality assurance reasons, items that show signs of wear, damage, or missing original tags cannot be accepted.
2. Exchanges
If you wish to exchange an item for a different size or color, please initiate a return request and place a new order for the desired item to ensure availability, or contact our customer support team for assistance.
3. Refunds
Once we receive and inspect your returned item, we will notify you of the approval or rejection of your refund.
If approved, your refund will be processed, and the appropriate amount will be refunded through your original payment method or store credit, depending on your preference and local policy.
Shipping fees are non-refundable.
4. Shipping Costs for Returns
Customers are responsible for paying the shipping costs for returning items, unless the item received was defective, damaged, or incorrect.
5. Contact Us
If you have any questions or need assistance with your return, please reach out to our customer support team through our store channels.