Shipping policy

Thank you for shopping with us. Here is everything you need to know about our shipping and delivery process.
1. Processing Time
All orders are processed within 1 to 2 business days (excluding weekends and holidays) after receiving your order confirmation email.
2. Shipping Rates & Delivery Estimates
We ship across all governorates in Egypt.
Standard delivery typically takes between 2 to 5 business days from the date of shipment, depending on your delivery address and governorate.
Shipping charges for your order will be calculated and displayed at checkout.
3. Order Tracking
Once your order has been shipped, you will receive a notification (via SMS or email) containing your tracking information so you can monitor your shipment's progress right to your doorstep.
4. Shipping Partners
We partner with trusted reliable courier services (such as Bosta) to ensure your orders are handled with care and delivered securely.
5. Questions & Support
If you have any questions about your shipment or need assistance with your delivery, please feel free to contact our customer support team through our store channels.