1) Information We Collect
We may collect the following types of information when you browse the website, create an account, or place an order:
A) Identification and Contact Information
- Name
- Phone number
- Email address
- Shipping address
B) Order and Transaction Information
- Order details (products, quantities, prices)
- Order status and exchange/return processes
- Order notes
C) Technical and Website Usage Data
- IP address
- Browser type, device, and operating system
- Pages you visit on the website and duration of visits
- Cookies and similar technologies
2) How We Use Your Information
We use your information for the following purposes:
- Processing, confirming, shipping, and delivering orders
- Communicating with you regarding orders, technical support, and customer service
- Managing and updating your account information
- Improving user experience and website performance
- Sending important service-related notifications (such as order confirmation or shipping updates)
- Preventing fraud, misuse, and protecting the website
- Complying with legal and regulatory obligations when required
3) Sharing Data with Third Parties
We may share limited necessary data with trusted parties to provide the service, such as:
- Shipping and delivery companies to deliver orders
- Payment service providers (when electronic payment is available) to process payments
- Technology service providers (website hosting, analytics, security tools)
- Official authorities if legally required or to protect rights and prevent fraud
We do not sell your personal data to any third party.
4) Cookies
We use cookies to enhance your experience, such as:
- Saving your preferences
- Remembering shopping cart contents
- Analyzing website usage and improving performance
You can modify your browser settings to disable cookies; however, this may affect some website functionalities.
5) Data Protection
We apply appropriate security measures to protect your data from unauthorized access, use, alteration, or destruction, including technical and organizational safeguards. However, no data transmission over the Internet can be guaranteed to be 100% secure.
6) Data Retention Period
We retain your data as long as necessary to provide services to you and for legal, accounting, dispute resolution, or enforcement of our terms and policies.
7) Your Rights and Choices
You have the right to:
- Request access to or correction of your data
- Update your account information
- Request deletion of your data (unless prevented by legal obligations)
- Opt out of receiving marketing communications (if any) at any time
8) External Website Links
The website may contain links to other websites. We are not responsible for the privacy practices of those websites and recommend reviewing their privacy policies.
9) Children’s Privacy
Our services are not directed at children under the legal age. If we become aware that we have unintentionally collected a child’s data, we will delete it upon notification.
10) Changes to the Privacy Policy
We may update this policy from time to time. Any updates will be posted here with the “Last Updated” date revised. Continued use of the website after updates constitutes acceptance of the changes.